At Deessy.com – Ghana, we proudly ship authentic African fashion across Ghana and worldwide. Please review our shipping and return policy below.

1. Domestic Shipping (Within Ghana)

  • Orders processed within 1-2 business days
  • Standard delivery: 2-5 business days
  • Costs calculated at checkout

2. International Shipping

We ship worldwide :

  • Charges: Calculated at checkout (based on location & order size)
  • Customs & duties: May apply in your country (not included in prices)
  • Delivery time: Varies by location & customs processing. Estimated timelines are provided at checkout.

3. Order Tracking

Once shipped, you’ll receive a confirmation email with tracking details.

4. Return Policy

We want you to love your purchase. If not, you may return eligible items:

  • Returns accepted within 7 days of delivery
  • Items must be unused, unwashed, and with original tags
  • Final-sale & personalized items not returnable

How to Return:

  • Email support@deessy.com with your order number & reason
  • Our team will guide you through the process
  • Return shipping costs: Customer’s responsibility (unless item is faulty/incorrect)

Refunds:

  • Issued to your original payment method within 7-10 business days after inspection

5. Need Help?

Deessy.com – Ghana
support@deessy.com